FREE SHIPPING ON ALL AUSTRALIAN ORDERS

Shipping & returns

Shipping Charges
We offer free shipping on all orders shipped to locations in Australia.    

Packing
We take great care when packing our clocks. All clocks are wrapped in bubble wrap and shipped in heavy duty cardboard boxes marked Fragile.

Shipping Timeframes
All orders will usually be shipped within a day, and should be delivered within 3-6 business days Australia wide.  However we are currently on holidays, and any orders received now will be shipped on Monday 2 October.  If your order is urgent, please contact info@clocksicle.com.au to make alternative arrangements. 

International Purchasing
We are happy to ship internationally.  Please contact us at info@clocksicle.com.au for shipping rates to your country.

Warranty
Our clocks are covered by a six month manufacturer’s warranty for any faults.   Please contact us if you experience any problems within this time.
Our warranty doesn’t cover damage or general wear and tear caused by the buyer.

Returns
At Clocksicle, we take pride in our reputation for quality and will refund or exchange our clocks provided it has not been damaged by you.  Note that if you exchange a clock, Clocksicle will only cover additional postage costs if it is deemed faulty or you were sent an incorrect item.
All returns must be sent to Clocksicle within 14 days to be eligible for a refund. After we receive the returned item, we will refund you via the payment method in which the clock was purchased, within 5 business days. 
Original shipping charges are not refundable.

 

 

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